Digital Accessibility
Internal Partners:
JJT / JJI / MedTech PO / Business owners
Challenge
With over 300 disparate sites across 6 medical device companies,J&J Medical Devices aimed to become an established brand with one cohesive user experience across various cultures and languages.
What we did
Partnered with Technology and Marketing on the development and launch of JJMDC.com. The project also introduced a new platform that combines all JJMDC franchise, products and services in a centralized space for multi-channel dialogue with customers. Our objective is to design a globally unified brand presence and online J&J Medical Devices platform by consolidating 287 websites globally to a single .com, laying the foundation for cost savings of $49MM over 6 years.
People trained
Toolkit downloads
Accessible site reviews and remediation
Impact
Designing for accessibility makes our products and experiences available to more people with a wider range of abilities. As a human-centered organization grounded in diversity, equity and inclusion, we have the opportunity to demonstrate leadership in removing barriers for people no matter what their ability. Our focus is to ensure any of our company’s current and foreseeable products are built for inclusion. Whether we build out digital products internally, hire outside vendors, or use third-party services, accessibility must be a shared responsibility.
Overall Data summary of our Project Access:
- Disability is an emerging market worth $490 billion
- One in four U.S. adults have a disability
- 8 Lunch & Learns attended by 700+ people
- 9 individual walk-throughs with teams
- Each site remediation averaged 2 months and $30K
- Control operating costs – build accessible vs. fix after the fact
We all go through varying degrees of abilities , as do our customers. For me, the last two years of the pandemic have driven home the essential need for digital accessibility to remove barriers working from home or from the office and feel like we are connecting and contributing to the work at hand—reinforcing the need to feel we are a valuable part of the workplace and society.
— Karin Burns, director of ADA
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Let’s Work Together
howard@chamebrsprojects.me