MedTech website layout

MedTech

Global MedTech Team: 
R&D, 6 Franchises, Product team, JJT, Design

The Challenge

With over 300 disparate sites across 6 medical device companies,J&J Medical Devices aimed to become an established brand with one cohesive user experience across various cultures and languages.

Taxonomy structure for content
Service Journey map
Service Journey map

Process

Worked cross-funtionally with worldwide Technology and Marketing teams on the consolidation, architecture, brand strategy, accessibility and development and launch of JJMDC.com. The project also introduced a new platform that combines all JJMDC franchise, products and services in a centralized space for multi-channel dialogue with customers. Our objective is to design a globally unified brand presence and online J&J Medical Devices platform by consolidating 287 websites globally to a single .com, laying the foundation for cost savings of $49MM over 6 years.

Outcome

J&J Medical Devices is an established brand, in which all medical device companies communicate effectively and within a cohesive user experience. Web development time was cut down by a third, signifying efficiencies through technology simplification.

Partnered with Technology and Marketing (100+ project contributors and stakeholders) on the development and launch of JJMDC.com, a consolidation of 280+ standalone web properties into one site to support the One J&J and One MD vision, strengthen connection across the portfolio, and deepen equity in the brands by offering a tailored customer experience. The project is also the introduction of a new platform that combines all JJMDC franchise, products and services in a centralized space for multi-channel dialogue with customers.

Eternal forces to consider: government policy, technology advances, biases, and hospital systems
site map for launch

Management Services Orgs

Over 6 Years Saving $49MM

– Global Reach

– 2 Sectors

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Related Projects

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Let’s Work Together

howard.chambers.001@gmail.com

(415) 846-1541